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All of 2012

  • Learning From Other Sectors: A New Opportunity For The UK Insurance Industry?
  • Managing Beyond Measurement - The 'Big Bets' Theory Of Outsourcing
  • BPO Backchat - December 2012
  • Money Talks
  • IT Pros Want Cloud For Work, But Not Play
  • Maxwell Becomes First UK Government CTO
  • Buying From The Cloud? Early Adopters Share Experiences
  • Shake-up In ICT Responsibilities In Whitehall?
  • NelsonHall Industry Insight: December 10, 2012
  • Is The Cloud Green? Not Yet, Says Greenpeace's Andrew Hatton
  • Digital Skills & Confidence Needed For Digital By Default To Work
  • Big Integration Contracts 'self-harm' In Government
  • Sitel Celebrates A Year In Serbia Bringing Global Opportunities To The Country
  • 1 In 10 Christmas Shoppers Turn Away From Their PC To Use Smartphones
  • Serco Tops FTSE 100 With New Contracts
  • ISG Reveals Three-fold Rise In Cloud Scope
  • Report Reveals IT Job Dissatisfaction
  • IT Pros Attracted To NHS, Says Report
  • Capita Takes The Lead For Barnet Outsourcing
  • Spark Response Crowned North East Outsourced Contact Centre Of The Year
  • The Shape Of CIOs To Come
  • Cheaper High-speed Broadband Deployment Boosts Digital Agenda
  • Departmental Websites Start Migrating To GOV.UK
  • Tough 2013 For Government Tech, Says Ovum Report
  • Emergn Agile-Lean Work-Based Learning Programme Selected By The University Of Aberdeen For Post-Graduate Course
  • NelsonHall Industry Insight: November 12, 2012
  • Tales Of The Unexpected
  • UK Companies Expect Their Customer Management Technology Infrastructures To Fail Within 3 Years
  • "Luddite" Hodge Cautions Over Big Data Opportunities In Government
  • BT Says It's Time For Shared Services To Go National
  • IT Spending Will Return To Growth By 2013
  • Market Competition & Self-regulation Will Be Driving Force Behind Cloud Standards
  • Serco Enters Leading Global BPO Index For Finance And Accounting Outsourcing
  • The Department Of Health Chooses Logica Now Part Of CGI For Delivery Of Payroll For Its Arms Length Bodies
  • Sitel To Hire 200 Roles In Stratford Upon Avon
  • Why Do Service Providers Lose Deals
  • Experts In Global Sourcing Gather For Launch Of New Research Centre
  • Offshore, Nearshore, Ensure: Quality Customer Service
  • Bss Action Fraud Solution Wins North West Award
  • Poland Outsourcing Awards-On-Line Nominations Now Open
  • Serco Signs 10 Year Outsourcing Partnership With AEGON
  • Erik Beulen Interviewed Professor Ilan Oshri On: Captive Shared Services Are Evolving
  • NelsonHall Industry Insight: October 22, 2012
  • Gov.uk Opens For Business
  • G-Cloud - Could Be Better, But Doing Well, Says CIO Nelson
  • NAO: Information Silos Lead To Poor Public Sector Budgeting
  • Why Businesses Fail To Reach The Mobile Consumer
  • All Set For This Year's Shared Services Forum UK Annual Conference
  • Intelligent Client Capability [How To Keep Up With The Game, If Not Ahead Of It]
  • Outsourcing Is Broken And It Is Costing YOU, Personally, Money
  • Analysis: Cornish Shared Services Row Is Bad Practice As Well As Bad Politics
  • US Public Sector Embraces Amazon Public Cloud
  • Six Trends That Define The Shared Services Age Today
  • G-Cloud Marks Up Another Big Deal
  • Emergn Launches Kanban Learning Pathway
  • New Study Reveals A Need For Speed In Customer Service
  • Serco Delivers Customer Contact Services For Sky Deutschland
  • NelsonHall Industry Insight: October 9, 2012
  • The Global Sourcing Council Announces 3S Awards 2012 Gala With Randy Lewis At Citi Executive Conference Center In New York City
  • World BPO Forum Community And Purple Cow Media Announce A Communications Partnership
  • SJB Assists In New Cloud Venture - Canopy The Open Cloud Company Limited
  • Gartner: Cloud Services Encroach On Traditional Outsourcing
  • Cornish Shared Services Plan Explodes Into Political Maelstrom
  • Cloud First, But Get In Line With Us, Says Brussels To National Governments
  • Name And Shame Plan For Top Civil Servants
  • Euro-procurement Officers To Lay Down Guidance On Cloud Purchasing
  • Name And Shame Plan For Top Civil Servants
  • Policy Maker: European Commission Neelie Kroes Legistlating For A European Cloud
  • Capita Loses Home Office Records Deal To Indian Outsourcer
  • 12 Key Questions CIOs Should Ask If They Wish To Create Superior Customer Value.
  • NelsonHall Industry Insight: October 1, 2012
  • New Report Highlights Shared Services Potential
  • Cloud First Not Always That Simple, Says Ovum
  • HMRC Pushes Tax Data To The Cloud
  • Euro-procurement Officers To Lay Down Guidance On Cloud Purchasing
  • Best Practice: Cambridgeshire County Council And The PSN
  • Best Practice: Three Tips On Tapping Into Touch Technology
  • What Does It Take To Look After Public Data?
  • Getting The Innovation Back Into CIOs
  • Shock Value – What Suppliers Say About Clients And Governance
  • Best Practice: Tips On Network Upgrades
  • How To: Buy And Sell On The G-Cloud Cloudstore
  • Best Practice: The Questions You MUST Ask ICT Suppliers
  • Fujistu Blacklisted From UK Government Work?
  • Cloud V Outsourcing - Cloud Emerging As Winner
  • Serco Secures BPO Contract With Australian Taxation Office
  • Effectively Outsourcing The Delivery Of Information, Advice And Guidance
  • Cash For Ideas In NHS IT
  • More Trouble For Southwest One
  • Helping Government Spend Money On Outsourcing
  • Making Multi-Sourcing Work
  • G-Cloud Accreditation Awarded
  • Collaborative Procurement Could Save UK Billions
  • HP Plunges To Massive Quarterly Loss On EDS Costs
  • NelsonHall Industry Insight: August 27, 2012
  • Bss Manages One Million 2011 Census Calls With Robust Security Protocols
  • Capita IT Staff In Offshoring Strike Threat
  • EU Procurement Rules Prohibit Savings
  • Cloud Services Impinge On Outsourcing
  • Logica And ELEXON Plan For The Future With £12m Contract Extension
  • Ceredigion County Council Transforms Its Payroll With Logica
  • Advisor Vs Vendor; Hip Hip TPA!
  • Services Arm Drives HP To Massive Losses
  • CSC Still Fails To Come To Terms With UK Govt
  • Local Shared Services Show Success
  • Emergn Launches Industry-First Work-Based Learning Program To Address Agile-Lean Skills Gap
  • London Councils Share The Load
  • Majority Of Consumers Frustrated With Caller Authentication Systems
  • NelsonHall Industry Insight: August 6, 2012
  • The Practical Cloud: Oracle's Cloud HCM Appeals To Existing PeopleSoft Base
  • New Research Centre On Global Sourcing And Services Announced
  • Professional Outsourcing Magazine Appointed As Advisor And Media Partner For New Outsourcing Centre
  • NelsonHall Industry Insight: July 30, 2012
  • 4,000 Tower Hamlets Staff In Major Move To Virtual And Remote Working
  • New Socitm Report Focuses On Benefits Of Agile In Local Government
  • Global Sourcing Council Receives $135K Grant From The Rockefeller Foundation.
  • Are G4S' Olympics Issues Down To Faulty Software?
  • Local Authorities Chase More Outsourcing To Hit Budget Targets
  • Outrage At Union Olympics "disruption" Plan
  • Olympic-sized Challenges And World Beating Teams
  • Open Data User Group Has Inaugural Meet
  • NAO: Move To Universal Credit May Be Only Way To Curb DWP Fraud And Error
  • Obama's Cloud First? Yes We Can...
  • Serco Expands Capabilities In The Americas
  • Maude: We Don't Have Enough Data For Big Data Push Yet
  • Govt's Green Drive Delivering Thanks To ICT
  • Gartner: Global IT Spend Still Going Up Despite Recession
  • Serco's New BPO Division Poised To Break Into UK Life And Pensions Market
  • NelsonHall Industry Insight: July 2, 2012
  • NHS ICT Leaders Warn Of '12% A Year' Spending Cuts
  • G4S WILL Extend Its East Of England Police Outsourcing Deal
  • Cabinet Office Unveils Big New Hardware Buying Framework For Sector
  • NelsonHall Industry Insight: June 25, 2012
  • Hemingway, Outsourcing And The Eurozone Crisis
  • Offshoring And Reshoring: The Debate
  • Hastings Direct Moves To Outsourced Documentation Model To Banner Managed Communication
  • Communications Data Bill: Big Brother Or Necessary Catch-up?
  • Police Minister: The State Of UK Justice ICT Is Criminal
  • Public Services Network Now Has An IT Services Supplier Framework
  • Serco Boosts Public Sector BPO Capability
  • IDC: Server Sales Have Been Slumping For Six Months Now
  • HP - Can Meg Fix It? Let's Hope So For The Sake Of The UK Public Sector's Investment
  • Police Outsourcing Move Could Affect 1,000 Staff In East Of England
  • Seven Steps To Effective Outsourcing Measurement
  • NelsonHall Industry Insight: May 28, 2012
  • Three East Midlands Forces Link Up In £2.3m Shared Services Deal
  • Do Civil Service Job Cuts Now Equal Fat Consultant Fees Later?
  • Big Police Outsourcing Project IS On Hold
  • Multi-Sourcing Or Bundled Services? An Answer To The Riddle
  • European Outsourcing Association Announce 2012 Award Shortlist
  • World BPO/ITO Forum Announces Robert Reich As Featured Keynote Speaker
  • G-Cloud Team Hits Out At Lies, Damned Lies, Statistics And VMware
  • Cameron: We Really Are Going To Reinvent Government
  • Michael Warren
  • Global Worldwide Market Still Growing - But Big Changes Are Coming, Warns Gartner
  • HML Announces Deal With Arrow Global
  • NelsonHall Industry Insight: May 14, 2012
  • Networks Giant's Downplay Of Growth Prospects Spooks Market
  • Cameron 'wants To Decimate Whitehall' Claim
  • NHS 'paying 231% Over The Odds For IT' Claim
  • Leading UK Retailer Appoints Serco To Enhance Customer Contact Services
  • LinkedIn 'barely Used' By Senior IT Job Chasers
  • Microsoft UK Pubsec Customers Duck 25% Average July Price Hike
  • Google V Oracle: And The Winner Is....not Entirely Clear
  • NelsonHall Industry Insight: May 7, 2012
  • Is The CEO's Blog Just Blather Or The Official Version?
  • Oracle UK Head: If Gov't Changes, We'll Renegotiate Our Renegotiation
  • Maude's Mutual Finally Goes Live
  • NelsonHall Industry Insight: April 30, 2012
  • NelsonHall Industry Insight: April 23, 2012
  • Offshoring: The Untold Story Of Captive Centres
  • Cloud A Growing Force In Bodies Of 'national Importance' - PwC
  • The 4 Reasons IT People Want To Quit Their Jobs
  • New Effort By Lane Fox To Close The UK's Digital Divide
  • BA Counting On Faster Innovation To Counter Rising Fuel Costs
  • Doubting The Potential For Widespread Enterprise Adoption Of Cloud Computing?
  • NelsonHall Industry Insight: April 16, 2012
  • Chris Chant And The Unacceptable Aspects Of Public Sector ICT
  • ICT Fails Entry Requirements For Border Control
  • Google CEO: The Free Internet May Be Dying
  • Optimising IT Sourcing
  • NelsonHall Industry Insight: April 10, 2012
  • Dutch Software Company Omnext Expands UK Operations
  • Buying Stuff; But Better – Procurement In Financial Services Markets
  • NelsonHall Industry Insight: April 2, 2012
  • UK Getting More And More Online - But Digital Divide Still Evident, Says Ofcom
  • Public Sector Still Not Investing In Adequate Disaster Recovery - Global Poll
  • Cabinet Office Lays Out Specifics On The Way It Wants ICT Bought
  • NelsonHall Industry Insight: March 26, 2012
  • PSN Connectivity Framework Announced: 12 Suppliers Made It
  • Supplier Walks Away From Unpromising Council Outsourcing Contract
  • UK Facing A "tectonic Shift" As Public Sector Diminishes
  • Adecco And The SJB Group Announce New Senior Level Recruitment Partnership
  • Big Data Is About Storage, Not Just Analytics: Amazon's CTO
  • DoH Claims It Will Get £1.8bn Back From CSC
  • London Only Comes In 4th In Global Digital Cities Table
  • NelsonHall Industry Insight: March 19, 2012
  • Serco Announces New Global BPO Business And Management Streamlining
  • Government CloudStore: Revolution, Evolution Or Window-dressing?
  • Big Data Is About Storage, Not Just Analytics: Amazon's CTO
  • DoH Claims It Will Get £1.8bn Back From CSC
  • London Only Comes In 4th In Global Digital Cities Table
  • UK Pumps £100,000 Into EU Anti-cybercime Fight
  • ICO: Gove Has To Reveal Emails To The Press
  • Shared Services Project Hit By
  • The Flat Earth Cloud Society
  • Capita Wins First
  • Town Halls Starting To 'get' Twitter - Socitm
  • Cloudy Business: Of False Dawns And Quiet Revolutions
  • Government Says It'll Deliver £5bn In Operational Efficiency This Year
  • Maude: CloudStore Will
  • The G-Cloud Revolution - CloudStore Officially Open For Business!
  • BPO Backchat
  • Sharing Of National Geographic Data Programme Hailed As Major Success
  • If The UK Public Sector Was A Business...
  • Data Sharing May Be Key To Smartening Up Electoral Roll Admin
  • NelsonHall Industry Insight: February 13, 2012
  • BAE Systems Chooses Logica For HR Services
  • Cloud Set To Revolutionise Public Procurement - EU
  • It's Official: Universal Credit Will Be Digital By Default
  • State Needs To Do More To Curb Right-wing 'Net Extremism
  • NelsonHall Industry Insight: February 6, 2012
  • Why Ofcom Has To Act Now On The Pricing Scandal Of Non-geographic Numbers
  • Local Government Urged To Move To More Impactful Website Approach
  • G-Cloud App Store Set For Mid-Feb Launch?
  • Police In Ambitious Shared Services Tie-up
  • Sitel In The Leader Quadrant For Customer Management Contact Centre BPO
  • NelsonHall Industry Insight: January 23, 2012
  • Councils Turning To Technology To Bridge Cuts - Socitm
  • Computacenter In Line For Major Council Outsourcing Win
  • £1bn London Outsourcing Contract Up For Grabs
  • "80% Of Schools Expect ICT Budget Cut This Year" - Survey
  • Good Use Of Own Data Helps Government Shave £100m Off Property Bill
  • Fraud By Both Employees And Suppliers Rising In The Public Sector
  • NelsonHall Industry Insight: January 16, 2012
  • Teleperformance Signs Deputy PM's Social Mobility Business Compact
  • Consumers Are Demanding Customer Service On Social Media
  • TalkTalk Appoints BMC To 3 Year Print Management Remit
  • NelsonHall Industry Insight: January 9, 2012
  • The Public Sector Pension Fight: Why Exactly Did The Government Bother?
  • Universal Credit ICT Engine "30% Complete"
  • NAO Warns Our 'National IT Plan' Needs Bolstering By Cabinet Office
  • All of 2011

    • NelsonHall Industry Insight: December 19, 2011
    • Dell Offering Zero Per Cent Finance For One Of Its Public Sector Offerings
    • More Real Time Tax System Details Revealed
    • How Much Will Really Change In 2012 For The UK Public Sector Tech Market?
    • Sitel’s New Belgrade Site Officially Opened By Serbian President Boris Tadić
    • Rural Broadband: Not A Single Shovel Has Yet Broken Sod
    • CSC Told Investors Contract Termination Would Cost NHS £430m
    • IBM Wants To Give Your City £250k To Make It Smarter
    • NelsonHall Industry Insight: December 12, 2011
    • Airwave Failures Left Riot Officers 'directionless'
    • IBM Dominates Defra Supplier List
    • Public Private Collaboration Sparks Fears
    • Long Road Ahead For SMEs In Government - Cloud Notwithstanding
    • NelsonHall Industry Insight: December 5, 2011
    • How To Achieve Innovation In Outsourcing
    • Government: Pension Day Of Action Will Cost UK Plc "£500m"
    • Government Outlines £650m Cyber Strategy Details
    • New Framework For Gov't Management Consultancy Launched
    • NelsonHall Industry Insight: November 28, 2011
    • Outsourcing: A Whirlwind Of Complexity And Cost?
    • Suppliers Band Together To Target New NHS IT Marketplace
    • MoD Spent £600m On External Technical Help Last Two Years
    • Portal To Support Remote Working On Way
    • NelsonHall Industry Insight: November 21, 2011
    • Americans Vs Europeans - Who's Leading In The Shared Services Race?
    • CSC: Still Looking On The Bright Side Of Life
    • NHS Direct App Hits Million User Milestone
    • Online Tax Filing Saves £126m - But HMRC Could Do Better, Says NAO
    • NelsonHall Industry Insight: November 14, 2011
    • Sitel's Newcastle Centre Awarded 'Best Training Programme Of The Year'
    • New Data Transparency Scheme Aimed At Empowering Consumers
    • Maude: Open Data Is Making Government More Accountable
    • Accenture Gets £350m Slice Of DWP's Business
    • Teleperformance Awarded Company Of The Year In Contact Centre Outsourcing
    • NelsonHall Industry Insight: November 7, 2011
    • Response Named As National Business Awards 2011 Finalists
    • Lots Of Bugs In Open Data Corp Plans - Socitm
    • Model And Map Of English Flood Data Fail To Match Says NAO
    • Whitehall: We Have £2m Of Salary Banked For Top Talent
    • NelsonHall Industry Insight: October 31, 2011
    • Malcolm Simpkin, CIO, General Insurance, Aviva At Operational Efficiency In Financial Services
    • Is Outsourcing Broken?
    • NelsonHall Industry Insight: October 24, 2011
    • Big Shared Service Centre Project Slammed As Poorly Executed
    • Leicester Looks To Make Savings Of £79m In Four Years
    • Public Sector HR Managers See Outsourcing As Great Cost-saver
    • LifeScan And Sitel Win Best Outsourcing Partnership Of The Year
    • NelsonHall Industry Insight: October 17, 2011
    • Three Hampshire Pubsec Bodies To Work Closer Together
    • Survey Claims Patients Think NHS Chiefs Should Be Sacked Over Data Losses
    • MPs: Hire More Web-ready Spooks. Government: OK
    • Emergn Appoints Industry Veteran John Galioto To Executive Vice
    • BIFM Announces Date For ThinkFM 2012 In Association With Workplace Law
    • Cabinet Office Closes Hundreds More Government Websites
    • Oracle Pays $200m To Make $1bn US Government Overcharging Case Go Away
    • DWP Quietly Cancels Open Bids For Two Bits Of HP Work
    • NelsonHall Industry Insight: October 10, 2011
    • Top Mexican Brewer Boosts Operations With Solution From Hexaware And HP
    • NelsonHall Industry Insight: October 3rd, 2011
    • Social Media Firms Latest To Make Irish Eyes Smile
    • UK Only Fifth In World IT Competitive League Table?
    • Twitter And Facebook Is A Two-way Street, Says Information Commissioner
    • Advisory Business Rumbo Limited Launches
    • Whitehall Needs More Contract And Procurement Experts, Say MPs
    • Tories Nervous Universal Credit Will Founder Due To HMRC ICT
    • Cabinet Office NPfIT Report Edited To Take Out CSC Slamming?
    • Accenture Pays $64m Fine To Make Kickback Case Go Away
    • Bucks Looking For PSN-paved Route To The Cloud?
    • Warwickshire Piloting Public Cloud Email Solution
    • Global Cybercrime Racket 'bigger Than Narcotics Trade'
    • Tough Times Ahead For Whitehall's ICT Ambitions
    • Will ICT Cartels Always Be With Us, Cloud Or No Cloud?
    • 'Only £100m Companies Need Apply' Procurement Cock-up
    • Dreamforce: Benioff Bigs Up PaaS
    • Too Many Cops Really Civilians Claims Think-tank
    • Outsourcing And Politics
    • Nimbus Partners Acquired By Tibco Software
    • Raytheon Wants £500 Million Compensation From UK Government
    • Social Media Will Be Left Untouched In Times Of Trouble
    • Met Office Weathers Conflict Of Interest Enquiries
    • NelsonHall Industry Insight: August 30, 2011
    • NelsonHall Industry Insight: August 22, 2011
    • A-levels Web Site Crashes On Results Day; No One Impressed
    • HP To Exit Hardware - And Buys UK's Biggest Software Firm To Do It
    • What Does HP's New Strategy Mean For The Public Sector?
    • GPS Opens Door To £3bn Worth Of Potential PSN Activity
    • Cloud Vs Privacy = Score Draw
    • MPs Set Up New Group To Assess Outsourcing
    • NelsonHall Industry Insight: August 15, 2011
    • Essex County Council To Lose ICT Staff To Meet Cut Targets
    • DWP Offshoring Moves Leading To PCS Strike Threat
    • £35bn Savings Could Be Made Out Of Public Assets: Pickles
    • India - Reading The Runes
    • NelsonHall Industry Insight: August 1, 2011
    • UNIT4 Claims Running Rival ERP Costs 248% More
    • DfT Commits To £750m Shared Services Plan
    • Is There A Hidden Export Control Issue The Cloud's Yet To Face?
    • NelsonHall Industry Insight: July 25, 2011
    • Hunt Outlines Plans For Community TV In Unused Spectrum
    • CBI: Public Sector Has Become “more Risk-averse” To ICT
    • Birmingham Reverses Outsourcing Decision
    • Thirteen-year Outsourcing Deal Agreed By ABC Algar In Brazil
    • Norway Post To Outsource Its Finance And Accounting Function
    • Atos Signs Authentication Framework Agreement With London Grid For Learning
    • Offshoring For Beginners - The Cabinet Office Version
    • Maude Signs First Single, Cross-government Supplier Deal
    • Sharedserviceslink.com Takes Its Flagship Conference To Dallas
    • Government Should Better Support SMEs
    • NHS CEO Challenged Over North Bristol NHS' Cerner Implementation
    • Capita Buys Up Firm DWP Outsources Work To
    • K2 Research: How Is Cloud Changing Outsourcing
    • Cleveland Police Extend Steria Shared Services Deal
    • Capita Buys Rival To Beef Up Public Sector Outsourcing Cred?
    • Ireland Bids To Become Europe's Leader In All Things Cloud
    • NelsonHall Industry Insight: July 4, 2011
    • Whitehall Lukewarm At Best Toward Cloud, FoI Request Suggests
    • ICO Gets Cabinet Office, MoD And Brum To Promise FoI Turnaround
    • New Efficiency And Reform Group ICT Strategy Advisor Appointed
    • NelsonHall Industry Insight: June 27, 2011
    • Why Do UK SMEs Struggle To Sell To The Public Sector?
    • Singapore Government Commits To Full E-government
    • Westmister CIO: We Need More Transactional Capability On Pubsec Websites
    • Coalition Starts Revealing How It Will Become More SME-friendly
    • Outsourced Public Sector ICT Professionals To Strike?
    • Civil Servants: Change Contracts And Move To Shared Services To Bear Deficit, Not Cut Jobs
    • NelsonHall Industry Insight: June 17, 2011
    • Not Sure What Procurement Outsourcing Means? You're Not Alone!
    • UK Plc Must Remain Open For Online Business - EURIM
    • Lack Of Planning For Outsourcing = Planning To Fail, Says Group
    • CEOs And CFOs Main Blocks To Cloud Take Up
    • Millions Saved Through Anti-fraud Pilots
    • New IBM Smarter Cities Solution To Apply Intelligence To City Operations
    • In-house Skills Slowing Cloud Take-up Globally, Suggests Study
    • Costa Rica Hosts Bridgestone's Financial Shared Services Centre
    • Foreign Office To Cut Back On ICT Spend
    • CSC Boss Reckons On Deal With Government In June
    • Shared Services Not Enough For CIOs?
    • CSC Seeks Cameron Clarification
    • CIOs Ramped Up In Importance
    • WNS Opens Its Fourth Centre In Europe
    • PAC Turns Spotlight On NHS Civil Servants
    • Digby-Jones:Private And Public Need To Work Together
    • BT Objects To NAO Criticism
    • CSC Seeks Cameron Clarification
    • NelsonHall Industry Insight: May 16, 2011
    • NHS IT Programme: A Waste A Money - Official!
    • CIOs Ramped Up In Importance
    • NelsonHall Industry Insight: May 13, 2011
    • CSC Finally Set To Sign Government MoU
    • Outsourcing Big Business For The UK
    • Cloud Computing's Dirty Green Secret
    • First Chief Procurement Officer Appointed
    • MP Sizzles Under CSC
    • Big Cornwall Built On Shared ERP
    • NelsonHall Industry Insight: April 25, 2011
    • Shared Temping Underway
    • More Room For More ICT Efficiencies
    • Real-time, Price-benchmarking Data On Business Process Outsourcing
    • HR, Meet ICT
    • International Entrepreneur, Karen Paterson Leads The Way In Global
    • Change Your Ways In Local Govt, Warns BT Boss
    • Cloudy Tait Moves To Private Sector
    • Bexley Gets Into Sharing
    • FSA Pays Up For Outsourcing
    • NelsonHall Industry Insight: April 11, 2011
    • DWP Sits Down
    • Deloitte Report: Global Shared Services Survey Results 2011
    • New Authority To Deliver Govt Projects
    • Sexing Up New Labour ICT
    • NelsonHall Quarterly "Ones-to-Watch"
    • NelsonHall Industry Insight
    • Govt ICT - Getting There At Last?
    • Capital Investment Aims To Accelerate Growth For OB10
    • Budget A Missed Opportunity?
    • Tieto Supports Storebrand Bank’s Capital Markets Business
    • MoJ Signs Shared Services Deal With Accenture
    • ICT Still Vital To UK Public Sector
    • Chesterfield Lays Out Pioneering Outsourcing Deal
    • A Budget Designed To Spread The Cause Of 'made In Britain'
    • NOA Warns Of Need For Changes To Support SME Push
    • Role Of Third-Party Medical Assessments Within Life Companies
    • Bury's Future In Outsourcing?
    • Spark Acquires Ethical Retailer And Launches Ecommerce Company
    • Few Answers For NHS IT Questions
    • 21% Of Banks Planning To Purchase Additional BPO Services Over The Next 12-months
    • DWP ICT Under Fire
    • Accenture Pioneers Procurement Services In London
    • Govt ICT Is "fundamentally Flawed"
    • 40% Of Public Sector Organisations Bringing Forward Shared Services Plans
    • Report: Shared Necessities - The Next Generation Of Shared Services By NLGN
    • Hampshire County Council Moves To Offer UK-wide Shared Services Platform
    • City Of London Corporation Creates Shared Service Centre For Procurement & P2P
    • Outsourcers And The Age Of Austerity
    • Centrica Moves To The Cloud With HP Outsourcing Deal
    • HSBC, SAP And Swift Partner On A Flexible, Multi-bank Solution
    • London Shared Services Push Costs Jobs
    • Mark McMullen Of SDI Discusses The Challenges, And Opportunities, For Shared Services
    • Govt ICT - The Industry Reacts
    • Govt ICT Under Fire From NAO
    • Capita And IDOX Partner On Document Management For Local Authorities
    • Virgin Atlantic And OB10 Sign E-invoicing Agreement
    • Latin American Countries Can Offer European Businesses Competitive Benefits
    • Commission Launches Public Consultation On E-signatures, E-authentication And E-ID
    • KPMG Acquires EquaTerra
    • CSC And NHS In Contract Talks
    • Government Opens Up Contracts To SMEs
    • Local Councils Take A Shared Approach
    • Raytheon Expands Accredited Qualifications Offering
    • Intellect: Govt Needs To Do More For ICT Firms
    • Professional Outsourcing Blog - NASSCOM DAY 3
    • NAO: NHS Procurement Needs Improving
    • Professional Outsourcing Blog - NASSCOM DAY 2
    • Professional Outsourcing Blog - NASSCOM DAY 1
    • Local Govt Moves To Shared Services
    • Oracle Pitches Local Cloud Option At UK Private And Public Sectors
    • PA Consultings Alex Blues Live From NASSCOM
    • Best Direct Outsources Contact Centre And Fulfilment To Spark
    • Things Can Only Get Better - Take Heart!
    • Specsavers Signs Up Software Testing Deal For £5 Million
    • Cutbacks Set To Overlook Local Govt ICT Spend
    • BCS Responds To Information Revolution Plans
    • Govt CIO Becomes Part Time Job?
    • Shared Services On The Rise In Local Government
    • Union Pursues Public Sector Redundancy Scheme
    • European Union Raises Cloud Computing Concerns
    • Charity Business Automates Accounts Payable With Basware
    • MP Bacon Grills NHS Over IT Programme
    • Government Plans £200m Technology And Innovation Centres
    • Financial Impact Of Poor Service Driving Voice Of The Customer Programmes
    • Socitm: Outsourcing Should Take Second Place To Cloud Computing
    • Cloud And BPO To Dominate Agendas
    • NHS Set For Outsourced Passage To India?
    • Skilled Immigration Cap Faces Challenge
    • Salesforce.com Pursues Call Centres In The Cloud
    • Cut Back On Consultancy, Say MPs
    • Accenture Feels Public Sector Spending Pinch
    • Xerox Signs Maude's Memorandum
    • Informatica Looks Into Crystal Ball
    • All of 2010

      • Capita Acquires BSI And SunGard Public Sector
      • Opportunities For Finance And Accounting Outsourcing To Grow In 2011
      • CSC Delivers On Cloud For Royal Mail
      • UK CIOs Tied Up By Inflexible ICT
      • Student Loans Company Still Struggling
      • CSC Government Memo Questioned By MP
      • Accenture: Change Your Ways, CIOs
      • Superfast Broadband Hunting
      • ID Card Scrapping Put £6.5m Worth Of IT In Limbo
      • Govt Kills Off Mega IT” Projects
      • NAO Probes NHS Spending On BT Services
      • Hype Neither Helps Nor Hinders Cloud Computing
      • Birmingham Extends Capita Deal
      • Big Push Towards E-invoicing Adoption In Europe
      • Bleak News For Finance Jobs In US And Europe
      • Nottinghamshire County Council Transforms Business Support Services With Logica
      • Govt CIO Changes On The Way?
      • Wokingham Partners With Northgate Public Services
      • The Future Of Government – In The Clouds?
      • Shared Services Finalists For UK's E-Government National Awards 2010 Announced
      • Supplier Onboarding Is The Main Barrier To E-invoicing Adoption
      • Exclusive - Watmore Might Be In Store For Extended Government CIO Role
      • Penitent Serco Signs Up To Government's Contract Memorandum
      • Call Centres Not Heading To The Cloud Just Yet
      • The 5 Myths Of Outsourcing
      • Local Government Outsourcing Faces Freedom Of Information Challenge
      • Intellect Report On Data Security
      • Serco To Generate £25m Savings For Hertfordshire County Council
      • SAP To Pay Oracle $1.3bn For Copyright Infringement
      • CSC CEO Set To Sign Government Contract Memorandum
      • The NHS Could Redirect Over £600m From The Back-office Towards Front-line Services
      • NHS Lifts Lid On Services Spending
      • Microsoft CEO: Cloud Computing Is The Future
      • Outsourcing Dominates HMRC IT Spend
      • NHS IT: The Way Ahead
      • Fujitsu Signs Up To Government Contract Memorandum
      • Bournemouth Gets Outsourcing For Xmas
      • Obama Changes Tune On Indian Outsourcing
      • Intellect Paper: A New Decade, A New Outsourcing Challenge
      • Gavin Bowden-Hall Talks About Outcome Based Agreements
      • Lyceum Capital Signs Five-year Contract With BSG
      • Raytheon Is First Provider To Offer Accredited Qualifications In A Virtual Classroom Environment
      • SQS Software Quality Systems To Test Software For Deutsche Bank
      • TLT Appointed To The Co-operative Group's Commercial Legal Panel
      • Catherine Burke Appointed New BMC Managing Director
      • AccessPlus And TPF Group Join Forces As ‘Banner Managed Communication’
      • Shared Services On The Rise
      • Siemens Orchestrates The Clouds
      • Hewlett-Packard Loses Mark Hurd
      • Fujitsu Awarded 6-Year IT Contract
      • HP Enterprise Services Awarded 7-Year Contract
      • Teleperformance France Reduces Contact Centers
      • Capgemini To Double Presence In Morocco In 2 Years
      • TCS Awarded Contract By National Grid
      • Scotland: Home Of Shared Services
      • Purple Cow Website Launch