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May 2013
- Loughborough Forum Highlights The Changing Face Of Finance
- Outsourcing In The Middle East And North Africa (MENA) Region Expected To Grow At A Compound Annual Growth Rate Of 8%
- SMEs Want Challenge
- NelsonHall Industry Insight: May 17, 2013
- Cost-focused IT Outsourcing Deals Stumble
- Standard Bank Selects Banner Managed Communication For 5-year Multi-service Document Management And Presentation / DTP Services Contract
- NelsonHall Industry Insight: May 13, 2013
- Just The Job For Webhelp TSC Trainees
- ReadSoft Steps Up Shared Service Centres For Future Growth
- Banner Managed Communication Is Recognised In Prestigious IAOP®‘Global Outsourcing 100’ 2013 List
- NelsonHall Industry Insight: May 3, 2013
Apr 2013
- NelsonHall Industry Insight: April 26, 2013
- Sitel Win Prestigious European Award For Excellence In Outsourcing
- Fulfilling On-line Potential - Web Chat And Channel Integration Marks The Return Of 'Customer First' To Drive Success
- Sitel UK’s Latest 2013 Trends Report Reveals “the Email Channel Of Customer Interaction Is Dying”
- Ian Herbert & Kathleen McLoughlin Of The SSC Research Team Of Loughborough Centre For Global Sourcing And Services Interview Ian Parr Of Sport England: Achieving Grant-making Efficiencies Through Shared Services
- Professional Outsourcing Announces UKTI Partnership
- NelsonHall Industry Insight: April 15, 2013
- Results Of ETSI Cloud Standards Initiative Due, Accreditation Body Calls For Balance
- Former Logica Operation In The UK Will Now Go To Market As CGI
- Xuber, Xchanging’s Insurance Software Business
- Capgemini Wins Major Global Finance And Accounting Contract With Swedish-headquartered Global High-tech Firm Sandvik
- NelsonHall Industry Insight: April 8, 2013
- Outsourcing Experts, Sitel UK, Set To Create Up To 200 Jobs
- Emergn Partners With BCS, The Chartered Institute For IT
- Is It Time For Shared Service Leaders To Gain A Seat On The Board?
- The Public Sector Data Agenda
- IT Security Breaches Still Major Concern For CIOs
- NelsonHall Industry Insight: April 1, 2013
Mar 2013
- Information Management Provider EDM Group Completes Acquisition Of US Business
- NelsonHall Industry Insight: March 25, 2013
- NelsonHall Industry Insight: March 19, 2013
- Latest Whitepaper From Sitel, Experts In Outsourced Customer Contact Solutions, Explains Why The Philippines Is A Top BPO Destination Of Choice
- Sitel UK Shortlisted For 3 Awards For Excellence In Outsourcing
- Insourced Or Outsourced? The Future Of Shared Services According To Leaders In The Market
- Government Digital Strategy Update: IT Aligned With Digital, No More Gov’t CIO
- Cornwall Finally Closes BT Outsourcing Deal
- Entries For Europe’s Most Prestigious Call Centre And Customer Service Awards Are Now Open
- Xchanging Launch New App X-presso For Insurance Professional
- McAfee Launches Digital Government Security Forum
- Public & Private Sector CEOs Need To Lead Big Data
- PAC: "Goverment Doesn't Fully Understand The Impact Of The Spending Cuts It's Making"
- Review Into Met Police IT Spending Starts: Procurement Needs To Be “SME Friendly”
- NelsonHall Industry Insight: March 4, 2013
- Serco Global Services Launches New Centre In South Africa
Feb 2013
- NelsonHall Industry Insight: February 25, 2013
- Met ICT Under Review - But Will Cuts Impact On The Fight Against Crime?
- Cabinet Office Moves Corporate & Policy Info To GOV.UK
- 4G Auction May Have Disappointed, But Public Will Get Coverage Faster
- NelsonHall Industry Insight: February 18, 2013
- BPO - How Are We Doing? Can We Do Better? - An LSE Outsourcing Unit Research Update
- IT Professionals Say Identity & Access Management Can Drive Revenue
- Cabinet Office Pitches New Way To Spend Public Money On Consultants
- Capita Beefs Up Public Sector Presence With £65 Million NMS Deal
- Parseq Ltd Acquires The Panther Group
- New Sky Deutschland Service Centre Officially Opens In Teltow, Germany
- Customers Taking The Wheel, Looking For A Smooth Ride…
- Falling Behind In The Technology Revolution
- NelsonHall Industry Insight: February 11, 2013
- BPO Backchat: Procuring The Future - Interview With David Eakin Of Alsbridge
- Actionable Analytics Top CIO Priority
- Memset Offers 2e2 Customers Free Migration
- Public Sector Procurement: 20-year Infrastructure Plan Called For
- Socitm Tells ICT Heads How To Be 'digital Leaders'
- Major Companies Partner To Drive Technology Economy And Future Talent
- IT Trends: Gartner's 2013 Mobile & Wireless Predictions
- Is The Outsourcing Industry Ready For Maturation And Growth Or Will It Stay The Course And Face Near Certain Marginalization?
Jan 2013
- Emergn Launch Project Audit Service
- Serco Appoints New Managing Director To Lead Procurement
- Sitel Commissioned To Provide New Equality Advisory And Support Service
- Sitel Positioned In The Leaders Quadrant Of The Gartner Magic Quadrant For Customer Management Contact Centre BPO Worldwide
- Serco Named In Top 3 Globally By NelsonHall
- NelsonHall Industry Insight: January 21, 2012
- Taking Dell Private – The Beginning Or The End?
- Agile And Lean Practices Can Transform Public Sector IT
- EC Committee Not Behind Euro Cloud Strategy
- Three Factors Driving Print Management For 2013 - Risk, Bundling And ROMI
- NelsonHall Industry Insight: January 14, 2012
- 'Smart City' Thinking Should Apply Across Government, Says Socitm
- European Manufacturer Signs Agreement Worth €312,000 With ReadSoft
- Analysis: Upgrading The Government's Future Broadband Strategy
- 9 Out Of 10 Public Sector Workers Would Recommend Jobs In Public Service
- Keith Wilman Joins Sjb As Non Executive Director
- Cameron And Clegg Crank Up Coalition Credit
- Flybe Customer Service Takes Flight With Sitel
- Government Provides £5m To Address Cloud Barriers
- NelsonHall Industry Insight: December 20, 2012
- Customers… Doing It For Themselves
- Maude Announces First Digital By Default Services
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Spring 2013
Spring 2013














