Gavin Bowden-Hall Talks About Outcome Based Agreements

Some procurement managers believe that outcome-based agreements (OBAs) are the future of contracting and outsourcing. To others, they are a messy annoyance, one of those ideas that sounds great in an MBA classroom, but never quite works out in the real world. To explore the issue further, Mark Kobayashi-Hillary had a conversation with Gavin Bowden-Hall, director of sourcing advisory firm SSAPS and also chair of the Intellect outsourcing and offshoring group

See downloads page for full interview